We're Here to Help
At ArtStay, your experience matters to us. Whether you're a buyer, traveler, artisan, or affiliate, our Support Center ensures transparency, fairness, and inclusive access to essential information.
Quick Access
Direct links to our most important policies and support resources
Support Channels
Multiple ways to get the help you need, when you need it
Email Support
Get detailed help with your questions
Contact: support@artstayglobal.com
Response: 24-48 hours
Live Chat
Quick answers to urgent questions
Contact: Available on website
Response: 2-4 hours
Phone Support
Direct conversation with our team
Contact: Schedule via dashboard
Response: Same day
Policies & Resources
Everything you need to know about your rights, privacy, and how we operate
Refund Policy
Understand your rights for returns and refunds
Privacy Policy
Learn how we protect and use your data
Cookie Policy
Manage your cookie preferences and choices
FAQs
Find quick answers to common questions
Accessibility Support
Get help with accessibility features
Report a Concern
Safely report issues or violations
Our Commitment to You
Transparency
Clear policies and honest communication
Fairness
Equal treatment for all users
Accessibility
Inclusive support for everyone
We believe that great support isn't just about solving problems, it's about creating an environment where every user feels valued, heard, and empowered.